Who we are
Grupo DDSR LLC ("Grupo DDSR", "we", "us") is a property management company located at 8601 NW 27th St, Doral, FL 33122, United States. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide directly to us, including your name, email address, mailing address, phone number, property or unit reference, and any message content you submit through our website forms or send to us by email, phone, or text message. We also collect information generated in the course of managing a tenancy, such as lease records, payment history, and maintenance requests.
How we use your information
We use your information to communicate with you about your tenancy or inquiry, process rent payments and send payment reminders, coordinate maintenance and repairs, schedule appointments and property showings, send lease renewal and other required notices, respond to your questions, and comply with our legal obligations.
Text messaging and mobile information
If you provide your mobile number and consent to receive text messages, we will use it to send you the categories of messages you consented to. Consent is not a condition of any purchase, rental, or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.
Cookies and tracking
Our website uses cookies and similar tracking technologies to keep the site working, remember your preferences, and understand how visitors use our pages. Some cookies are strictly necessary for the site and the contact form to function; others help us measure traffic and improve the site. We do not use cookies to sell your personal information, and we do not use them to share mobile information or SMS opt-in data with third parties. You can block or delete cookies in your browser settings, though parts of the site may not work correctly if you do.
How we share information
We do not sell your personal information. We share information only as needed to operate: with maintenance vendors and contractors, strictly to complete a requested repair; with property owners we represent, regarding their own units; with service providers that operate our systems under confidentiality obligations; and when required by law, court order, or to protect our legal rights.
Data retention
We retain records for as long as needed to manage the tenancy and to satisfy legal, tax, and accounting requirements.
How we protect your information
We use access controls, multi-factor authentication, and encrypted password management to protect the information in our systems. No method of transmission or storage is completely secure, but we take reasonable measures to safeguard your data.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. You may withdraw your consent to text messages at any time by replying STOP.
Children
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The effective date at the top will reflect the most recent revision.
Contact us
Grupo DDSR LLC
8601 NW 27th St, Doral, FL 33122
Email: [email protected]
Phone: 786-837-5767